Terms of Service
Effective Date: September 1, 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) govern access to and use of www.top10reagents.com and the services, features, and content made available through it (together, the “Site”), operated by the operator of Top10REAgents.com (the “Operator,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not access or use the Site. If you access the Site on behalf of an organization, you represent and warrant that you have authority to bind that organization, in which case “you” refers to that organization.
2. Nature of the Site; Rankings and Commentary Are Opinion
The Site publishes rankings, ratings, profiles, articles, and related commentary concerning real estate professionals (collectively, “Site Content”). Rankings, ranking positions, ratings, “pros and cons,” and similar evaluative content are statements of opinion reflecting the Operator’s editorial judgment. They are not statements of verifiable fact, are not guarantees of any professional’s performance or results, and are not endorsements or recommendations of any professional, notwithstanding any award, badge, label, ranking position, or similar designation appearing on the Site. Inclusion on, prominence within, or omission from the Site does not indicate that any professional is or is not qualified, licensed, or suitable for any particular purpose or transaction.
3. Methodology and Editorial Discretion
Rankings and evaluative content are developed from a combination of data sources and editorial judgment. The Operator reserves the right, in its sole discretion and without notice, to select and change the criteria it considers, to weight those criteria as it deems appropriate, to apply editorial judgment beyond any stated criteria, and to add, remove, re-rank, revise, or decline to publish any profile, ranking, or other Site Content at any time. The Operator does not guarantee any professional’s inclusion, placement, ranking position, or continued appearance on the Site.
4. Advertising, Compensation, and Featured Designations
The Operator may accept compensation from real estate professionals or related businesses, including for advertising, sponsorship, promotion, or enhanced placement on the Site. Profiles or listings labeled “Featured” or bearing a similar designation may reflect a paid, sponsored, or client relationship with the Operator or its affiliates. Featured and similar designations denote prominence or promotional placement on the Site; they are not a representation that the designated professional ranks highest under the Site’s evaluation criteria. Compensation does not guarantee inclusion, placement, ranking position, or favorable commentary, and the absence of compensation does not preclude inclusion.
5. Accuracy of the Site and Services
The Operator makes no representation or warranty as to the accuracy, completeness, timeliness, sequence, or reliability of the Site or any Site Content. Site Content is compiled and generated from a variety of sources, which may include public records, multiple listing data, licensing databases, third-party review platforms, and information submitted by professionals or their representatives, and portions of Site Content are assembled or generated using automated and AI-assisted tools. Metrics displayed on the Site — including sales totals, listing counts, transaction volumes, and review counts — may be estimates, may be derived from third-party data as of a historical date, and may not reflect current figures. The Operator has no obligation to monitor, refresh, or update any Site Content, and no Site Content should be assumed to be current as of the date you view it. The Site is provided free of charge, and your use of the Site and any reliance on Site Content is at your sole risk. Before engaging any real estate professional, you should independently verify licensure, credentials, transaction history, and suitability.
6. Third-Party Content; No Responsibility for Professional Representations
The Site displays, incorporates, and links to content originating with third parties, including professional profile information, biographies, photographs, reviews, ratings, testimonials, data feeds, and websites operated by professionals or data providers (“Third-Party Content”). Third-Party Content is the sole responsibility of the person or entity that provided it. The Operator hosts and displays Third-Party Content as an interactive computer service; it does not author, adopt, verify, or endorse Third-Party Content and is not responsible for its accuracy, completeness, or legality. Statements made by or attributed to a professional — including claims regarding experience, production, sales volume, credentials, awards, or results — are that professional’s alone, and the Operator shall have no liability for any representation made by any professional on or off the Site. Links to third-party websites are provided for convenience only and do not imply endorsement or association.
7. No Brokerage Relationship; Dealings With Professionals
The Operator is not a real estate broker, agent, or advisor; does not perform, participate in, or facilitate real estate transactions; and is not a party to any engagement between you and any professional identified on the Site. Any engagement, communication, negotiation, or transaction between you and a professional is solely between you and that professional and is undertaken at your own risk. To the fullest extent permitted by law, you release the Operator and its affiliates, officers, directors, employees, and agents from any and all claims, demands, damages, and liabilities of every kind arising out of or relating to your dealings with any professional, including that professional’s acts, omissions, representations, services, or performance.
8. Errors and Corrections
The Site may contain typographical errors, inaccuracies, or omissions, including in rankings, profiles, metrics, articles, and descriptions. The Operator reserves the right, in its sole discretion, to correct any error, inaccuracy, or omission and to change, update, annotate, or remove any Site Content at any time and without prior notice, but assumes no obligation to do so. If you believe an objective data point displayed on the Site (such as a sales figure, listing count, license status, or contact detail) is inaccurate, you may report it to contact@top10reagents.com with reasonable supporting documentation. The Operator will determine, in its sole discretion, whether and how to review, correct, update, annotate, or remove reported content, and its determination is final. Any correction, update, annotation, or removal of Site Content is undertaken for accuracy and goodwill purposes only and is not, and shall not be construed as, an admission of error, fault, wrongdoing, or liability by the Operator. To the fullest extent permitted by law, the Operator shall have no liability arising from any error, inaccuracy, or omission in Site Content, including for any period prior to its correction or removal.
9. Information Disputes; Exclusive Remedy
If you dispute any Site Content concerning you or your business — including any ranking, rating, evaluative commentary, profile detail, or displayed metric — your exclusive process for raising the dispute with the Operator is to submit it in writing to contact@top10reagents.com, identifying the specific content disputed and the basis for the dispute, together with supporting documentation for any factual assertion. The Operator will consider properly submitted disputes in good faith but retains sole discretion over the resolution, consistent with Sections 3 and 8. Disputes directed at opinion content — including rankings, ranking positions, and evaluative commentary — do not obligate the Operator to make any change. To the fullest extent permitted by law, your sole and exclusive remedy for any dissatisfaction with the Site or any Site Content is to discontinue use of the Site.
10. No Professional Advice
Site Content is provided for general informational purposes only and does not constitute legal, financial, tax, real estate brokerage, or other professional advice. You are solely responsible for decisions made in reliance on Site Content.
11. Use of the Site; Automated Access; Citation
You agree to use the Site only for lawful purposes. You shall not interfere with or disrupt the Site or its supporting infrastructure; attempt to gain unauthorized access to any systems or data; transmit malicious code; impersonate the Operator or any other person; or use the Site or Site Content to develop, populate, or operate a competing directory or ranking service. Automated access: the Operator permits good-faith automated indexing and retrieval of publicly available Site pages by search engines and artificial intelligence systems, consistent with the Site’s robots.txt and llms.txt files as in effect from time to time. All other automated collection, scraping, or bulk downloading of Site Content is prohibited without the Operator’s prior written consent. Citation: the Operator grants a limited, revocable license to quote or cite Site rankings and brief excerpts of Site Content, with attribution to Top10REAgents.com and, where practicable, a link to the Site, provided the quotation is accurate and not presented in a misleading manner. This license does not permit republication of substantial portions of the Site.
12. Intellectual Property; Limited License
The Site and Site Content, including all text, graphics, images, data compilations, software, and the design, selection, and arrangement thereof, are owned by the Operator or its licensors and are protected by United States and international intellectual property laws. You are granted a limited, personal, non-exclusive, non-transferable license to access and view the Site for lawful purposes. Except as expressly permitted in Section 11, no Site Content may be copied, reproduced, republished, distributed, sold, or exploited for any commercial purpose without the Operator’s prior written consent.
13. Submissions
If you submit any content or information to the Site or the Operator — including profile information, corrections, dispute submissions, reviews, or feedback — you grant the Operator a non-exclusive, royalty-free, perpetual, transferable, sublicensable, worldwide license to host, use, reproduce, modify, publish, display, and distribute that submission in connection with the Site and the Operator’s business, and you represent that you have all rights necessary to grant this license and that the submission is accurate. Submissions are non-confidential, and the Operator has no obligation to publish, retain, or return them.
14. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, AND UNINTERRUPTED OR ERROR-FREE OPERATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE OPERATOR OR THROUGH THE SITE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATOR AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SITE OR ANY SITE CONTENT — INCLUDING ANY ERROR, INACCURACY, OMISSION, RANKING, EVALUATIVE COMMENTARY, OR THIRD-PARTY CONTENT, AND INCLUDING ANY RELIANCE THEREON — UNDER ANY LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE OPERATOR’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE SHALL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID THE OPERATOR IN THE TWELVE MONTHS PRECEDING THE CLAIM OR ONE HUNDRED DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, IN WHICH CASE THEY APPLY TO THE MAXIMUM EXTENT PERMITTED.
16. Indemnification
You agree to defend, indemnify, and hold harmless the Operator and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms, your submissions, your violation of any law or the rights of any third party, or your use of the Site or Site Content other than as expressly authorized in these Terms.
17. Governing Law; Dispute Resolution; Jury Waiver
These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of New Hampshire, without regard to conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Site, including any claim based on alleged tort, shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, held in Concord or Manchester, New Hampshire. The proceedings shall be confidential to the extent permissible, and judgment on the award may be entered in any court of competent jurisdiction. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE OPERATOR EACH IRREVOCABLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE.
18. Modifications
The Operator may revise these Terms at any time by posting the revised version on the Site with an updated effective date. Revisions take effect upon posting, and your continued use of the Site after posting constitutes acceptance. The Operator may change, suspend, or discontinue any aspect of the Site at any time without notice or liability.
19. General Provisions
If any provision of these Terms is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force. No waiver of any term is a further or continuing waiver of that or any other term. These Terms constitute the entire agreement between you and the Operator concerning the Site and supersede all prior communications on that subject. You may not assign your rights or obligations under these Terms without the Operator’s consent; the Operator may assign these Terms without restriction. Nothing in these Terms confers any rights on third parties, except that the Operator’s affiliates are express third-party beneficiaries of Sections 7, 14, 15, and 16. Sections 5 through 9 and 12 through 17 survive any termination of your use of the Site.
20. Contact
Questions about these Terms, correction reports under Section 8, and dispute submissions under Section 9 may be directed to contact@top10reagents.com.